Forum Discussion
URGENT: NCE subscription Cancellation hour limitation within a day!
If you cancel the subscription within the same day, you should get the full costs back.
If you cancel within the 7-day window, you only get your costs back for the days it was not active. Lets say you cancel after 4 days, you still get invoiced for those 4 days.
If you cancel the subscription within the same day, you should get the full costs back.
If you cancel within the 7-day window, you only get your costs back for the days it was not active. Lets say you cancel after 4 days, you still get invoiced for those 4 days.
Dear Martijn,
Much appreciated for your continuous significant inputs! These is also our impresssion.
P.S.: Wording limitation also noted from my end, this is why I am asking about "a whole amount payback"! 😁
Will keep this thread open for bit longer, and if no further questions should arise, I will mark your reply as the solution.
Warm regards,
Nick
- JillArmourMicrosoft
Community Manager
I will leave this tread open in case either of you have any updates. :)
Thank you both for being part of the community.
