Forum Discussion
nick_Anag
Dec 27, 2024Iron Contributor
URGENT: NCE subscription Cancellation hour limitation within a day!
Dear Community, happy holiday to everybody! We need to make a decision on a subscription cancellation, and our Finance DPT has the impression that as part of a past cancellation within the 7 days wi...
- Dec 30, 2024
If you cancel the subscription within the same day, you should get the full costs back.
If you cancel within the 7-day window, you only get your costs back for the days it was not active. Lets say you cancel after 4 days, you still get invoiced for those 4 days.
MartijnElfers
Dec 30, 2024Bronze Contributor
Also find this message when trying to post my original comment quite funny 😝 Eventho the answer is correct, it's not allowed to state it.
- JillArmourMicrosoftJan 02, 2025
Community Manager
wow, that is surprising!!