Forum Discussion
dejankosanovic
May 23, 2023Copper Contributor
NCE Tenant Migration mid-term - is it possible?
Hello everyone, we have a specific situation with an existing customer - they are "splitting up" their existing company into 2 legal entities. The "old" one will remain on the existing tenant but wil...
- May 28, 2023We had a similar case recently where two companies owned by the same group shared a single tenant. The key to this is ownership, and like-for-like licenses.
We raised a support case explaining the requirement and providing evidence that both companies were owned by the same group.
Result was a new tenant created and one of the companies was migrated. This included purchasing new licenses in the new tenant, evidence provided the same were purchased, and Microsoft cancelling these in the original tenant still in use by the other company.
I recommend raising a support request and validate this is possible in your case.
dejankosanovic
May 23, 2023Copper Contributor
Hi LicensingConcierge1,
Thank you for your answer, does Microsoft have any exceptions to this rule, for example in the case of a merger or an acquisition?
Thanks,
Dejan
Thank you for your answer, does Microsoft have any exceptions to this rule, for example in the case of a merger or an acquisition?
Thanks,
Dejan
Nick_Beacroft
May 28, 2023Iron Contributor
We had a similar case recently where two companies owned by the same group shared a single tenant. The key to this is ownership, and like-for-like licenses.
We raised a support case explaining the requirement and providing evidence that both companies were owned by the same group.
Result was a new tenant created and one of the companies was migrated. This included purchasing new licenses in the new tenant, evidence provided the same were purchased, and Microsoft cancelling these in the original tenant still in use by the other company.
I recommend raising a support request and validate this is possible in your case.
We raised a support case explaining the requirement and providing evidence that both companies were owned by the same group.
Result was a new tenant created and one of the companies was migrated. This included purchasing new licenses in the new tenant, evidence provided the same were purchased, and Microsoft cancelling these in the original tenant still in use by the other company.
I recommend raising a support request and validate this is possible in your case.
- peterlinnetJan 29, 2024Copper Contributor
Nick_Beacroft could you perhaps tell me where you raised your support request?
I'm facing the issue with a customer trying to consolidate 2 azure tenants into one, and struggling with transferring Business Central along with licenses that still have 10 months to expiration.
Thanks!
/Peter
- LicensingConcierge1Jan 29, 2024Former Employee
Hi peterlinnet
You need to submit a support request to inquire about tenant-to-tenant migration.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge