Forum Discussion
NCE Tenant Migration mid-term - is it possible?
- May 28, 2023We had a similar case recently where two companies owned by the same group shared a single tenant. The key to this is ownership, and like-for-like licenses.
We raised a support case explaining the requirement and providing evidence that both companies were owned by the same group.
Result was a new tenant created and one of the companies was migrated. This included purchasing new licenses in the new tenant, evidence provided the same were purchased, and Microsoft cancelling these in the original tenant still in use by the other company.
I recommend raising a support request and validate this is possible in your case.
As far as I know, tenant migration is not possible in NCE.
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
Thank you for your answer, does Microsoft have any exceptions to this rule, for example in the case of a merger or an acquisition?
Thanks,
Dejan
- Nick_BeacroftMay 28, 2023Iron ContributorWe had a similar case recently where two companies owned by the same group shared a single tenant. The key to this is ownership, and like-for-like licenses.
We raised a support case explaining the requirement and providing evidence that both companies were owned by the same group.
Result was a new tenant created and one of the companies was migrated. This included purchasing new licenses in the new tenant, evidence provided the same were purchased, and Microsoft cancelling these in the original tenant still in use by the other company.
I recommend raising a support request and validate this is possible in your case.- peterlinnetJan 29, 2024Copper Contributor
Nick_Beacroft could you perhaps tell me where you raised your support request?
I'm facing the issue with a customer trying to consolidate 2 azure tenants into one, and struggling with transferring Business Central along with licenses that still have 10 months to expiration.
Thanks!
/Peter
- LicensingConcierge1Jan 29, 2024Former Employee
Hi peterlinnet
You need to submit a support request to inquire about tenant-to-tenant migration.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
- LicensingConcierge1May 23, 2023Former Employee
I'm told there are no plans to allow tenant migration in NCE at this time. I know there was an option to submit a support ticket for review for cases where there's been a merger; however, I don't know if that applies to the NCE. It can't hurt to submit a support ticket (in Partner Center) to get confirmation.
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge