Forum Discussion
NCE Tenant Migration mid-term - is it possible?
- We had a similar case recently where two companies owned by the same group shared a single tenant. The key to this is ownership, and like-for-like licenses.
We raised a support case explaining the requirement and providing evidence that both companies were owned by the same group.
Result was a new tenant created and one of the companies was migrated. This included purchasing new licenses in the new tenant, evidence provided the same were purchased, and Microsoft cancelling these in the original tenant still in use by the other company.
I recommend raising a support request and validate this is possible in your case.
As far as I know, tenant migration is not possible in NCE.
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
- JillArmour
Community Manager
LicensingConcierge1 I can add this handbook to the related content box so it's bookmarked for everyone on this board. Let me know if that's helpful and if you have any other documents you would like to add.. 🙂
Thanks for being part of the community all!
Hi JillArmour
My understanding is that the goal is to encourage use of Partner Center, which is where the handbook is housed.
Regards,
Microsoft CSP Licensing Concierge
Hi JillArmour,
I think this would be very helpful if you put the manual in the related content box.
Best Regards
- Hi LicensingConcierge1,
Thank you for your answer, does Microsoft have any exceptions to this rule, for example in the case of a merger or an acquisition?
Thanks,
Dejan- We had a similar case recently where two companies owned by the same group shared a single tenant. The key to this is ownership, and like-for-like licenses.
We raised a support case explaining the requirement and providing evidence that both companies were owned by the same group.
Result was a new tenant created and one of the companies was migrated. This included purchasing new licenses in the new tenant, evidence provided the same were purchased, and Microsoft cancelling these in the original tenant still in use by the other company.
I recommend raising a support request and validate this is possible in your case.Nick_Beacroft could you perhaps tell me where you raised your support request?
I'm facing the issue with a customer trying to consolidate 2 azure tenants into one, and struggling with transferring Business Central along with licenses that still have 10 months to expiration.
Thanks!
/Peter
I'm told there are no plans to allow tenant migration in NCE at this time. I know there was an option to submit a support ticket for review for cases where there's been a merger; however, I don't know if that applies to the NCE. It can't hurt to submit a support ticket (in Partner Center) to get confirmation.
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
