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Migration to NCE
How do you cancel licenses that were migrated from legacy to NCE?
- Did you migrate by enrolling in the BTTC2 (Bridge to the Cloud 2) or another promotion?
If so, you may incur costs to return on prem. For example, the BTTC2 promotion is intended for customers committed to migrating to the cloud. Customers returning to or remaining on on-premises licenses after the promotional period who want Enhancement Plan (EP)
benefits are subject to normal backpay and penalty policies.- You also need to determine if the licenses are eligible to be canceled.
If you are a Partner or Indirect Provider, to determine if your subscription can be canceled, please log into Partner Center and find the CSP NCE (new commerce experience) Handbook pg.9:
and pg.26
However, if you are a Reseller, please contact your Indirect Provider for assistance.
Hope this helps!
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
6 Replies
- I m a partner,
- Did you migrate by enrolling in the BTTC2 (Bridge to the Cloud 2) or another promotion?
If so, you may incur costs to return on prem. For example, the BTTC2 promotion is intended for customers committed to migrating to the cloud. Customers returning to or remaining on on-premises licenses after the promotional period who want Enhancement Plan (EP)
benefits are subject to normal backpay and penalty policies.- You also need to determine if the licenses are eligible to be canceled.
If you are a Partner or Indirect Provider, to determine if your subscription can be canceled, please log into Partner Center and find the CSP NCE (new commerce experience) Handbook pg.9:
and pg.26
However, if you are a Reseller, please contact your Indirect Provider for assistance.
Hope this helps!
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
LicensingConcierge1 the client advised us to cancel the licenses after 7 days, But we really need to cancel those licenses, as the client won't pay us.
Is there a way to do it?
- JillArmourMicrosoft
Community Manager
epineda830 I have moved your post to our NCE discussion board to help get you some answers.
Thanks for being part of the community! -jill
