Forum Discussion
Microsoft 365 E3 DMWL 2023 Promo Exception
We have a customer where one of our techs made an error and applied a Microsoft 365 E3 license to their tenant earlier in the year via NCE CSP, and rectified the mistake within 24 hours so the licens...
LicensingConcierge1 The team on that email address replied that they only deal with Dynamics licensing whereas this is Microsoft 365?
hmm, my only other suggestion would be to escalate via a support ticket, but you said you've already done that.
I certainly cannot bypass any decisions, but if I find any helpful information, I'll update this post. Otherwise, please stay update on any applicable promotion by accessing the Global Promo Readiness Guide and/or the Offer Matrix.
Regards,
Microsoft CSP Licensing Concierge
I certainly cannot bypass any decisions, but if I find any helpful information, I'll update this post. Otherwise, please stay update on any applicable promotion by accessing the Global Promo Readiness Guide and/or the Offer Matrix.
Regards,
Microsoft CSP Licensing Concierge