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JoseChan's avatar
JoseChan
Copper Contributor
Dec 08, 2023

Enterprise Agreement - Move EA to a new Tenant

We need to move all services from an existing Tenant to a new one including the Enterprise Agreement because there is our licensing we need to use in the new one.

 

Or maybe you could help with a licensing expert to ask for it.

5 Replies

  • LicensingConcierge1's avatar
    LicensingConcierge1
    Former Employee
    Dec 19, 2023

    Hi JoseChan 

     

    I see that your inquiry was moved into the NCE Community on 12/18/23 because it went unanswered on another community:

     

    Tenant migration is out of scope for the Licensing Concierge.  I can try to assist or find out who you should contact if I have a better understanding of your ask. 

    1. You've stated that your customer has an Enterprise Agreement (EA), correct?  If so, what specific product is the customer using?
    2. Are you asking about tenant migration in NCE?
    3. Are you asking about moving subscriptions from one tenant to another?
    4. Also, it's not possible to move NCE licenses from one tenant to another. Once licenses are activated in a tenant, they cannot be moved until the term is over.

    Standing by :smile:

     

     

     

    Regards,

    Microsoft CSP Licensing Concierge

     

    • JillArmourMicrosoft's avatar
      JillArmourMicrosoft
      Icon for Community Manager rankCommunity Manager
      Dec 18, 2023

      JoseChan I have moved your post to our NCE discussion board in hopes someone can help answer your question. 🙂

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