Forum Discussion

JoseChan's avatar
JoseChan
Copper Contributor
Dec 08, 2023

Enterprise Agreement - Move EA to a new Tenant

We need to move all services from an existing Tenant to a new one including the Enterprise Agreement because there is our licensing we need to use in the new one.   Or maybe you could help with a l...
LicensingConcierge1's avatar
LicensingConcierge1
Former Employee
Dec 19, 2023

Hi JoseChan 

 

I see that your inquiry was moved into the NCE Community on 12/18/23 because it went unanswered on another community:

 

Tenant migration is out of scope for the Licensing Concierge.  I can try to assist or find out who you should contact if I have a better understanding of your ask. 

  1. You've stated that your customer has an Enterprise Agreement (EA), correct?  If so, what specific product is the customer using?
  2. Are you asking about tenant migration in NCE?
  3. Are you asking about moving subscriptions from one tenant to another?
  4. Also, it's not possible to move NCE licenses from one tenant to another. Once licenses are activated in a tenant, they cannot be moved until the term is over.

Standing by :smile:

 

 

 

Regards,

Microsoft CSP Licensing Concierge

 

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