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Adam_HT's avatar
Adam_HT
Copper Contributor
Oct 01, 2024

Business Central Tenant Migration During Bridge to Cloud Campaign

Hello,

I have a question regarding a customer who is migrating from NAV On-Prem to Business Central Cloud. They are part of a larger corporate group and are likely to undergo a tenant migration. Typically, this wouldn't be an issue, but they are currently in a "Bridge to Cloud" campaign. Is it possible to migrate the tenant while being part of this campaign, or are there any limitations we should be aware of?


Thank you in advance for your insights!

  • Nick_Beacroft's avatar
    Nick_Beacroft
    Steel Contributor
    I suggest raising a support case with Microsoft and explain the situation.

    There are implications around license ownership, affiliation, and evidence about tenant ownership will be required.

    If this is reference to the original, legacy (not NCE), Bridge to Cloud licenses, these are now deprecated.

    Technically the new tenant is treated as if you are buying for a new customer and without Microsoft's engagement and intervention, I suspect you will not be able to provision promo licenses.

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