Forum Discussion
BTTC Promo 2 - D365 Finance additional base users on a monhtly basis
I think others already provided the answers to your situation, though not the answer you're looking for unfortunately.
BttC2 promo is only available in 3-year term. You can't do a month term with promo price. So that means you'll need to sell with default/full pricing when doing a month term.
Each Base subscription for D365 F&O requires a 20-seat minimum, you can't purchase a new subscription for just 5 seats. You'll need to sell the minimum of 20 seats for a new month term subscription (even though you already reached that threshold in another subscription).
While your situation makes perfect sense to do from a business point of view, unfortunately Microsoft is not able to support this case...
If the customer only needs the 5 seats for a single month, then you it would make most sense to do 20 seats in month term for ~4K customer costs per month.
If the customer expects to utilize these additional 5 seats multiple months within the 3-year term, then it might be more beneficial to purchase it in the existing BttC2 promo subscription. Think the break even point is around 4+ months.
Thank you for your input.
I used the search but unfortunately didn't find anything.
We are doing it this way (increasing promo users) since we didn't find another way to solve it. It is just another nice feature of NCE that probably nobody thought about.
thanks for your help though!