Forum Discussion
BTTC Promo 2 - D365 Finance additional base users on a monhtly basis
"For seasonal reasons, they would like to increase the base users for 5 users - but only temporarily."
Unfortunately, you are not able to purchase a subscription for only (5) users & there are no temporary subscriptions to accommodate your scenario. I have not found any exceptions to the following:
Per the NCE Handbook -
Per the Product Terms -
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
LicensingConcierge1 thanks for your input. I know the basic NCE/Product terms.
But in this case, the customer bought the 20 user threshold. That would mean a customer cannot anymore (with NCE) increase their user's count seasonally (monthly) unless the number varies for 20+ users? Could anybody answer this who comes from the business side? I miss the good old Partner Community Support where we had a real exchange between partners as well. Nick_Beacroft , thanks for your input, but the question is probably really for D365 Finance partners, since the 20 users min is quite unique there (and I believe, that just falls though everything the NCE-crew implemented (along with many other nice things))
In order to best assist, would you mind clarifying what you mean by "unless the number varies for 20+ users" please?
Standing by,
Microsoft CSP Licensing Concierge
LicensingConcierge1 of course. There is a limit for D365 Finance (or SCM) base useres of 20 users. Below that, a customer cannot get the D365 instance (product). Since they have already a greater number licensed, I do not understand, why they cannot add 1 subscription (1 base user) on a monthly basis. Does that explain my question properly?
