Forum Discussion
Bridge to Cloud Promo query
If a customer has already ordered regular licenses through Enterprise Agreement, but decided to go with CSP and use B2C promo, is it possible to order B2C through CSP? Or the requirement for customer...
There are quite a few eligibility requirements including active BREP/EP for the on-premises product.
I would recommend you raise a support request to be confident the customer meets the requirements, before confirming to the customer and placing the order.
In the Bridge to Cloud 2 FAQ, it does state this, which "suggests" if the customer has already purchased through an EA, they may still be eligible. Please do not take this as a positive that you can.
New customer on cloud product. Customer must not have previously purchased the same
online product via legacy CSP or NCE.