Forum Discussion
Teams Account picker list empty on Welcome screen?
We have a shared computer (conference room), on which people sign in into Teams with "This App only". After the meeting, they sign out. Teams restarts and shows the Welcome screen with the text "Pick an account to continue". Suddenly, this list with saved accounts is now empty. Did something changed in the last update(s) of Teams? If it is an improved security/privacy update, why is the text still shown "pick an account..." if this list remains empty?
3 Replies
Josh,
can you please let me know whether Microsoft share an official link to acknowledge the issue or if it has been published on the Health page, what is the advisory number?
I have a similar issue and looking for the official Microsoft word about it.
Thank you in advance.We got the same issue in our environment, but it only affects one user so far. I tried multiple steps to resolve the issue, but so far, I was not able to find any workaround. There is also another thread about the issue here:
https://learn.microsoft.com/en-my/answers/questions/5945462/account-picker-not-working-on-teams-windows-list-i?source=docs
Seems like, we have to wait for Microsoft to acknowledge and fix the issue.
