Forum Discussion
mongkol535
Oct 12, 2023Copper Contributor
"You cannot send messages to this bot", chat with bot issue in microsoft teams
we have connected "azure bot" to microsoft teams; however, during this 2 days some users unable to send message to the chatbot and obtain "You cannot send messages to this bot" in chatbox which block...
Alyona27
Nov 03, 2023Copper Contributor
I had the same issue. Microsoft Support Rep adviced the following: go to https://admin.teams.microsoft.com/ and open Teams App Setup Policy, click "Global" and then turn on "Upload Custom Apps" button. New Teams now is working fine. Did anyone try the same?
bbagaria
Nov 03, 2023Copper Contributor
Well my bot is not even deployed to the team app center. Its just used via direct teams link. So that would not work. We don’t really want to upload custom app during development.
- ViniciusFonsecaNov 06, 2023Brass ContributorSame case here. The bot is not deployed yet. We're using the testing links directly. Maybe they broke Teams with this new policy option.
Also, it started today to also happen on classical Teams. Now nobody can exchange messages with any bots. Dang...- ViniciusFonsecaNov 06, 2023Brass ContributorOK, enabling custom apps for my user on Teams Admin console fixed it for me on both - new Teams and classic Teams, even for bots that aren't deployed yet. This is the way, it seems.
- gykungNov 21, 2023Copper Contributor
ViniciusFonseca it still doesn't work for me.
- bbagariaNov 06, 2023Copper ContributorYeah, its quite bad and thats when MS has been promoting Teams, copilot and Azure bots with AI. They need wake up. I don’t understand why its not a system outage for them.