Forum Discussion
mongkol535
Oct 12, 2023Copper Contributor
"You cannot send messages to this bot", chat with bot issue in microsoft teams
we have connected "azure bot" to microsoft teams; however, during this 2 days some users unable to send message to the chatbot and obtain "You cannot send messages to this bot" in chatbox which block...
Oct 12, 2023
I think you need to place some more information on this. The bot is custom i guess does can you send some more info how it was build?
mongkol535
Oct 12, 2023Copper Contributor
Paul_KeijzersI used "Azure bot" in azure market place to create the bot and users are able to add the bot via url in embedded codes. My platform receives incoming events by webhook that's all I try to do. In teams, chatting with chatbot, works normally until yesterday.
--> from teams chatbox
- tokarczyk_jacekOct 17, 2023Copper ContributorI am experiencing the same issue. The bottom menu is deactivated for conversations in the chat. However, it works when you navigate through Overview -> Contact -> Send Quick Message.
But is deploy under Azure Bot Services, and it is working under classics version of teams.- romeroejOct 18, 2023Copper Contributor
I have the exact same issue. Bot deployed through botservices. Works fine in "old teams", iOS and Android.
But new seems to be blocking. Perhaps some whitelisting that is needed?