Forum Discussion
Yealink MP56 Teams Application version transfer issue - 1449/1.0.94.2022090705
mikeyjul I have users with the exact same issue after an update last week. I'll try the factory reset, but fear that this is a feature bug, and will return upon the next update. Wish me luck.
EDIT: Settings>Call Settings>Lightweight Calling Experience>Off
This restored the familiar menu functionality, including much faster, more functional transfers.
Teams App: 1449/1.0.94.2022090705
FW: 122.15.0.91
- this setting appears to have disappeared from all phones - it is like this option does not exist anymore?
- It is there, at least on the Yealink MP56. In Settings > Calling under the Calling Experience heading. But I do not see any way to globally turn this feature off using a configuration profile as one user suggested.
You need to assign a Configuration Profile to the phones through the Teams Admin Center. That's the easiest way to do it.
This Lightwieght calling thing is HORRIBLE:
I walked around to about 25 phones and manually turned OFF this horrible Lightweight Calling Experience setting that is on by default in the new Poly Phone Teams App latest version.
This immediately fixed our problems with:
Constant Dropped Outgoing calls
Call Transfer broke – drops the calls.
Call Park either Missing and or drops the calls.
Random Static on ongoing calls
Random dropping of incoming calls.
