Forum Discussion
mikeyjul
Oct 03, 2022Copper Contributor
Yealink MP56 Teams Application version transfer issue - 1449/1.0.94.2022090705
We upgraded the Teams App version on one of our Yealink MP56 phones, to the latest version 1449/1.0.94.2022090705, Via the Teams admin center. This has introduced a new Transfer button on phone s...
mikeyjul
Oct 11, 2022Copper Contributor
I restored the MP56 back to factory settings, and set up again for the user, and it now functions as expected. That old on/off trick...
- ABird177Oct 12, 2022Copper Contributor
mikeyjul I have users with the exact same issue after an update last week. I'll try the factory reset, but fear that this is a feature bug, and will return upon the next update. Wish me luck.
EDIT: Settings>Call Settings>Lightweight Calling Experience>Off
This restored the familiar menu functionality, including much faster, more functional transfers.
Teams App: 1449/1.0.94.2022090705
FW: 122.15.0.91- Randy SierenDec 01, 2022Copper Contributorthis setting appears to have disappeared from all phones - it is like this option does not exist anymore?
- Peter_JosephDec 09, 2022Copper ContributorIt is there, at least on the Yealink MP56. In Settings > Calling under the Calling Experience heading. But I do not see any way to globally turn this feature off using a configuration profile as one user suggested.
- Randy SierenOct 28, 2022Copper Contributor
This Lightwieght calling thing is HORRIBLE:
I walked around to about 25 phones and manually turned OFF this horrible Lightweight Calling Experience setting that is on by default in the new Poly Phone Teams App latest version.
This immediately fixed our problems with:
Constant Dropped Outgoing calls
Call Transfer broke – drops the calls.
Call Park either Missing and or drops the calls.
Random Static on ongoing calls
Random dropping of incoming calls.