Forum Discussion

Copper Contributor

Oct 03, 2022

Yealink MP56 Teams Application version transfer issue - 1449/1.0.94.2022090705

We upgraded the Teams App version on one of our Yealink MP56 phones, to the latest version 1449/1.0.94.2022090705, Via the Teams admin center. This has introduced a new Transfer button on phone s...

microsoft teams

Copper Contributor

Oct 11, 2022

I restored the MP56 back to factory settings, and set up again for the user, and it now functions as expected. That old on/off trick...

ABird177
Copper Contributor
Oct 12, 2022
mikeyjul I have users with the exact same issue after an update last week. I'll try the factory reset, but fear that this is a feature bug, and will return upon the next update. Wish me luck.

EDIT: Settings>Call Settings>Lightweight Calling Experience>Off
This restored the familiar menu functionality, including much faster, more functional transfers.

Teams App: 1449/1.0.94.2022090705
FW: 122.15.0.91
- Randy Sieren
  Copper Contributor
  Dec 01, 2022
  this setting appears to have disappeared from all phones - it is like this option does not exist anymore?
  - Peter_Joseph
    Brass Contributor
    Dec 09, 2022
    It is there, at least on the Yealink MP56. In Settings > Calling under the Calling Experience heading. But I do not see any way to globally turn this feature off using a configuration profile as one user suggested.
- Randy Sieren
  Copper Contributor
  Oct 28, 2022
  This Lightwieght calling thing is HORRIBLE:
  
  I walked around to about 25 phones and manually turned OFF this horrible Lightweight Calling Experience setting that is on by default in the new Poly Phone Teams App latest version.
  
  This immediately fixed our problems with:
  
  Constant Dropped Outgoing calls
  Call Transfer broke – drops the calls.
  Call Park either Missing and or drops the calls.
  Random Static on ongoing calls
  Random dropping of incoming calls.