Forum Discussion
Yealink MP56 Microsoft Teams Certified handsets do not sync Outlook contacts
We've deployed a number of Yealink MP56 headsets and cannot get Outlook contacts to sync. We've attempted just about everything to force a sync, but it appears as though the handsets only display co...
Hi ChapmanBryan,
Just came across your post and i've recently started at a business (as IT Admin) that uses MP56 phones with Teams and they have the contacts synced. I know you posted this back in May but no-one's come back on this so thought i'd create an account and try to help in case you're still waiting.
First question: How do you currently sync contacts from Outlook to Teams (desktop) in the first place?
Second, and probably done already: Have you made sure the firmware is up to date on the handsets?