Forum Discussion
Stewart_Ross
Feb 12, 2023Brass Contributor
Will delegates' ring when their delegator receives a Call Queue Group call?
I have a user who is a member of a call queue group and has a delegate assigned. If their account is set to also ring delegates, will their delegate receive a call from the call queue group or only d...
Feb 18, 2023
Hi,
No the delegation functionality only works for the direct incoming calls.
With Regards,
Satish U
No the delegation functionality only works for the direct incoming calls.
With Regards,
Satish U