Forum Discussion
Jason45
Sep 08, 2026Copper Contributor
Why is the call button greyed out.
The title block is blue and the call button is greyed out for this co-worker and when trying to use the call button it just says "something is wrong at this time". This is new....any help or kno...
123456783
Sep 22, 2026Copper Contributor
Thank you for your question. I think a possible answer to this could be that perhaps your calling permissions on Teams have been changed. If you are using Teams software in a corporate capacity that is subject to company oversight, then administrators may have restricted your access by amending the Teams Calling Policy. Hope this helps!