Forum Discussion
JesseStamm23
Apr 30, 2020Copper Contributor
Why don't I have the virtual background option on Macbook Pro?
I am using a 2012 Macbook Pro on High Sierra v. 10.13.6. We have Office 365 and I am using Microsoft Teams along with the rest of the company I work for. But for some reason, the option to use virtua...
JesseStamm23
May 01, 2020Copper Contributor
jcgonzalezmartin No... I have never had that option either.
SeanLee520
May 18, 2020Copper Contributor
Like to add that this is not an isolated incident. Many of my fellow Mac users in MS Team have this issue of not able to see the virtual background option. In addition, also do not have the video and audio selection option. In other words, we are unable to use videos in our classes...... tried all the tricks and advices but to no avail.
- Jeff1959Sep 16, 2020Copper Contributor
SeanLee520 I too have never been able to use background features in the MS Teams app on my MacBook Pro, including a brand new one just configured a month ago. This is a major miss for Microsoft.