Forum Discussion
Where goes my call?
In the left menu I click on "Call", then "Make a call", select one of my contacts and click on the handset. I hear how it rings and then I come to a voicemail. I then call the contact on my mobile and she has not received any message! What phone number is being dialed?
- Laurie Pottmeyer
Microsoft
If you are calling them in Teams using the handset icon, it is calling your contact in Teams - meaning, the Teams client would ring notifying the person they are getting a call. Depending how notifications are set up, they may or may not get the call. If they have the mobile client set up, for instance, it would ring their cell phone through Teams - not their cell phone number. Similar to what happens when you use an app like WhatsApp or Facebook Messenger or another app that calls through the app rather than a direct phone number.
I hope that helps.
