Forum Discussion
When the meeting starts, we’ll let people know
- Oct 22, 2021
For starters, this is not a bug. Rather it's the Teams app that doesn't handle multi-accounts / multi-tenants particular well at this point. In general you should be signed in to Teams desktop and Outlook desktop with the same account to avoid issues. When clicking a meeting link and being signed in to Teams, you need to be signed in with the associated account/org. to which the invite was sent (or enter as anonymous guest not signed in). If not Teams is going to use the signed in account/org. credentials trying to access a meeting in which they weren't invited to, hence being stuck in the lobby as not being recognized (that is if not "everyone" is allowed).
So this is a combination of using the Lobby options as an organizer and which tenant you're currently signed in to.
Using InPrivate / Incognito browser sessions is an alternative if having issues with the app.
Choose who can bypass the lobby
Change participant settings for a Teams meeting (microsoft.com)
For a deep dive Meeting Lobby Behavior in Microsoft Teams : Jeff Schertz's Blog
Gosh that's an arrogant and dismissive response.
I'm not stupid and I use Teams and many other forms of digital communication regularly with no difficulties whatsoever. This issue arises intermitently and with no apparent correlation between each instance. It's also not consistent between users. Which is why I'm assuming it's some kind of bug. It never happens with Zoom.
I've obviously looked for answers myself before resorting to using this forum which to date has never been helpful in answering my issues. Having drawn a blank using my own (obviously limited) intelligence I thought I'd request support. More than happy to be proved wrong (or stupid) as long as it gets fixed.