Forum Discussion
SimonManingding
Mar 20, 2021Copper Contributor
We're sorry—we've run into an issue. Error code - 42b
Just can't log in ms teams in a couple of days. Been watching videos from youtube, but nothing works. Please help me, using Teams for my online class. Thanks PS: My Microsoft Store is not opening...
ChristianBergstrom
Mar 20, 2021Silver Contributor
Again then, same issue online? *edit* I see you've updated your first post. You should contact your IT staff / administrator for further assistance as you can't connect to your org.
SimonManingding
Mar 20, 2021Copper Contributor
No, it's not the same issue online. Just on the desktop app. I don't have IT staff/administrator. Just here, relying on answers Sir.
- ChristianBergstromMar 20, 2021Silver Contributor
Hello again, OK. This is not a supported procedure, but try it anyway as you're out of options https://techcommunity.microsoft.com/t5/microsoft-teams/force-teams-desktop-client-update/m-p/2056566
Before you do that you can also try this https://docs.microsoft.com/en-us/microsoftteams/scripts/powershell-script-teams-reset-autostartAre you teaching with Teams free?
- SimonManingdingMar 20, 2021Copper ContributorSir, do you saw my message?
- ChristianBergstromMar 20, 2021Silver ContributorReach out to your school then. Someone must be an IT administrator. Sorry, can’t assist any further with this. At least you have Teams web app working.
- SimonManingdingMar 20, 2021Copper ContributorGonna try this later, I'm just an student Sir. I don't teach.