Forum Discussion
SimonManingding
Mar 20, 2021Copper Contributor
We're sorry—we've run into an issue. Error code - 42b
Just can't log in ms teams in a couple of days. Been watching videos from youtube, but nothing works. Please help me, using Teams for my online class. Thanks PS: My Microsoft Store is not opening...
ChristianBergstrom
Mar 20, 2021Silver Contributor
Hello, same issue online? If not, try removing / reinstall again the desktop app. You could also remove some cached files in these locations https://docs.microsoft.com/en-us/microsoftteams/get-clients#windows and reinstall. If you're experiencing problem online as well you should reach out to your IT administrator.
- SimonManingdingMar 20, 2021Copper Contributor
Sorry, it didn't fix my Teams
- ChristianBergstromMar 20, 2021Silver Contributor
Again then, same issue online? *edit* I see you've updated your first post. You should contact your IT staff / administrator for further assistance as you can't connect to your org.
- SimonManingdingMar 20, 2021Copper ContributorNo, it's not the same issue online. Just on the desktop app. I don't have IT staff/administrator. Just here, relying on answers Sir.