Forum Discussion
Doows
Jun 18, 2021Copper Contributor
Weird MH logo on MS Teams - can anyone help?
Hi. In the last few weeks, several times a day this image pops up instead of my video / face. I can't seem to find any other reference to it online. I had previously used teams with no problems for 1...
- Jun 23, 2021
Hi Doows This logo is from the app you're using: Clear, compelling communication for everyone | mmhmm
We think this is an app issue. If you remove this app does the issue go away? You should contact your company's support if they're the one's who require you to use this app, or contact the app maker for tech support.Just an an FYI, we'd also like to offer this doc: Virtual camera on MacOS Teams stops working - Microsoft Teams | Microsoft Docs
ThereseSolimeno
Jun 23, 2021Former Employee
Hi Doows This logo is from the app you're using: Clear, compelling communication for everyone | mmhmm
We think this is an app issue. If you remove this app does the issue go away? You should contact your company's support if they're the one's who require you to use this app, or contact the app maker for tech support.
Just an an FYI, we'd also like to offer this doc: Virtual camera on MacOS Teams stops working - Microsoft Teams | Microsoft Docs
- DoowsJun 24, 2021Copper ContributorSo. i looked into this and have discovered that this logo appears under the following conditions:
you have the mmhmm app installed on your machine. But it is not open
Teams keeps picking up the mmhmm camera instead of FaceTime Camera
You can easily change the camera in the Teams menu under "Device Settings"
What confused me is that Teams was picking up this Camera even though I have not yet used mmhmm and it was closed. So it did not occur to me to look for this.
An easy fix. - DoowsJun 23, 2021Copper Contributor
ThereseSolimeno you're a star!! I have considered using the mmhmm app but I haven't actually used it yet, nor is it ever open, so very strange that it's logo has started to appear like this. I will delete the app and let you know if that fixes the issue.
You have returned my sanity. I have done so so so many searches trying (and failing) to identify this logo.