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Ibby85's avatar
Ibby85
Copper Contributor
Dec 18, 2020
Solved

Weird error - camera showing black and white

Hi,   I'm having a weird error with MS Teams on Desktop. On my side (with the little preview window), my camera shows in colour and comes through clearly, however everyone else in the call with me ...
webcam
  • scurry126's avatar
    scurry126
    Jan 07, 2021

    scurry126 Wanted to give an update on my findings.

     

    I also reverted back to Nvidia driver version 457.51, which has resolved the issue for me. This appears to be an Nvidia driver issue with their latest version causing these problems. I have had Teams meetings all morning and everyone has told me that my video feed is fixed.

     

    I tried uninstalling OBS and turning off Hardware Acceleration in Teams, but those didn't work. I also swapped my Nvidia card with an AMD Radeon card, which did solve the issue.

     

    So in summary, you need to revert back to 457.51 on Nvidia cards until Nvidia releases an updated firmware to fix this issue.

Willjoe2442's avatar
Willjoe2442
Brass Contributor
Aug 04, 2022
Your camera may show black and white output if it is not properly configured. Moreover, an outdated camera driver or Windows of your system may also result in the error under discussion.

Hope this helps
  • spacedyemeerkat's avatar
    spacedyemeerkat
    Copper Contributor
    Aug 04, 2022

    Willjoe2442 

     

    Thanks for replying to a thread that's over 18 months old :lol:

     

    It was found to be a problem with a couple of specific Nvidia drivers (detail is all in this thread!) and was fixed pretty quickly in the end.

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