Forum Discussion
Ibby85
Dec 18, 2020Copper Contributor
Weird error - camera showing black and white
Hi, I'm having a weird error with MS Teams on Desktop. On my side (with the little preview window), my camera shows in colour and comes through clearly, however everyone else in the call with me ...
- Jan 07, 2021
scurry126 Wanted to give an update on my findings.
I also reverted back to Nvidia driver version 457.51, which has resolved the issue for me. This appears to be an Nvidia driver issue with their latest version causing these problems. I have had Teams meetings all morning and everyone has told me that my video feed is fixed.
I tried uninstalling OBS and turning off Hardware Acceleration in Teams, but those didn't work. I also swapped my Nvidia card with an AMD Radeon card, which did solve the issue.
So in summary, you need to revert back to 457.51 on Nvidia cards until Nvidia releases an updated firmware to fix this issue.
JannesJ
Jan 26, 2021Copper Contributor
There is a new NVIDIA driver that came out today. NVIDIA Game Ready Driver 461.40
The patch notes have the following:
[Zoom][NVENC]: Webcam video image colors on the receiving end of Zoom may appear incorrect. [3205912]
Installed the driver and it fixed my and my friends problem of funky colors/black&white/blue&red distortion on Skype video calls. Might be wort of try!
My setup: Logitec C920 + RTX3090
Friends setup: Logitec Brio 4K stream edition + Geforce 1080