Forum Discussion
Weird error - camera showing black and white
scurry126 Wanted to give an update on my findings.
I also reverted back to Nvidia driver version 457.51, which has resolved the issue for me. This appears to be an Nvidia driver issue with their latest version causing these problems. I have had Teams meetings all morning and everyone has told me that my video feed is fixed.
I tried uninstalling OBS and turning off Hardware Acceleration in Teams, but those didn't work. I also swapped my Nvidia card with an AMD Radeon card, which did solve the issue.
So in summary, you need to revert back to 457.51 on Nvidia cards until Nvidia releases an updated firmware to fix this issue.
In response to my message above, both my coworker and I reported success with eliminating the black and white video in teams. He with uninstalling Teams, rebooting and reinstalling; me with revering back to the 457.51 version of the nVidia driver. My preference would be to use newer drivers. I uninstalled Teams, installed the latest nVidia drivers and rebooted. Then I reinstalled Teams. I've gone 2 meetings so far without any reported issues from the audience. When it was happening, it would occur consistently within 5 minutes, so I think I'm good, but I'll declare success after a full day or two under my belt.
Hope this is helpful!
Ditto. Razer Kiyo and RTX3080
I've been experiencing this since the Cyberpunk gameready driver dropped. I've come across other people in my org and suppliers with the same issue, all on Nvidia cards.
Uninstalling and reinstalling Teams doesn't resolve this in the long term sadly (source: have done this myself and thought it was solved). It'll be back, it's just intermittent. The only fix appears to be the driver rollback.
Bring on the patch NVIDIA!
