Forum Discussion
Ibby85
Dec 18, 2020Copper Contributor
Weird error - camera showing black and white
Hi, I'm having a weird error with MS Teams on Desktop. On my side (with the little preview window), my camera shows in colour and comes through clearly, however everyone else in the call with me ...
- Jan 07, 2021
scurry126 Wanted to give an update on my findings.
I also reverted back to Nvidia driver version 457.51, which has resolved the issue for me. This appears to be an Nvidia driver issue with their latest version causing these problems. I have had Teams meetings all morning and everyone has told me that my video feed is fixed.
I tried uninstalling OBS and turning off Hardware Acceleration in Teams, but those didn't work. I also swapped my Nvidia card with an AMD Radeon card, which did solve the issue.
So in summary, you need to revert back to 457.51 on Nvidia cards until Nvidia releases an updated firmware to fix this issue.
Angeloparisi
Jan 08, 2021Copper Contributor
Well i can report that while the new 461.09 driver seems to be a lot more stable in this regard, I just had the color shift occur during a call.
That said I was running Nvidia Broadcast at the time and when I killed broadcast and rejoined with just the native Brio 4k as a video source it did work so not sure if broadcast caused the issue. I will run with just the native video source for the next while to see if it re-occurs .
- albertvanderietJan 11, 2021Copper Contributor
I also reverted back to Nvidia driver version 457.51, which has resolved the issue for me. Waiting for next driver update.