Forum Discussion
Weird error - camera showing black and white
scurry126 Wanted to give an update on my findings.
I also reverted back to Nvidia driver version 457.51, which has resolved the issue for me. This appears to be an Nvidia driver issue with their latest version causing these problems. I have had Teams meetings all morning and everyone has told me that my video feed is fixed.
I tried uninstalling OBS and turning off Hardware Acceleration in Teams, but those didn't work. I also swapped my Nvidia card with an AMD Radeon card, which did solve the issue.
So in summary, you need to revert back to 457.51 on Nvidia cards until Nvidia releases an updated firmware to fix this issue.
Maybe you are right with the geforce thing. I have a geforce rtx 2070 too and have those black / white or "color splash" errors like mentioned in: https://www.reddit.com/r/MicrosoftTeams/comments/kdl9kb/webcam_showing_black_and_white_to_participants/
But I dont have any problem in other applications, its just Microsoft Teams.
Summary:
- Its not an webcam hardware error > because there are a lot of different types which are not working
- Its not a "computer hardware" error > because every other webcam app runs fine
- status quo: maybe it depends on an geforce driver update (?)
I have to add:
- OBS does NOT FIX the problem for me! In OBS i see myself everything fine but it doesnt change the color splash problem how the other call members see me 😕
Edit:
The picture shows how other users see me
