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Headwesty's avatar
Headwesty
Copper Contributor
Jul 08, 2019

Webcam rotated 90 degrees in Teams Meeting

I am using an Asus T100HA with the Teams application for meetings.   If I try to switch on Video my image is rotated 90 degrees clockwise and I cannot find anywhere to adjust the settings.   Other t...
microsoft teams
LucianC's avatar
LucianC
Brass Contributor
Mar 16, 2020

Hello,

Any update on this problem? Is still happening on EDGE and ONLY EDGE. All other apps are showing the camera correctly, Chrome will also show the camera correctly (unfortunately Mozilla is not supported).

So what is the problem with EDGE - the most promoted browser on Microsoft environment?...

 

L.

  • dread2460's avatar
    dread2460
    Copper Contributor
    May 08, 2020

    LucianC  So frustrated! Teams also rotates my image 90 degrees. Looked online and took a responder's suggestion to install latest version of Edge (whatever that is - I had a problem with Teams). Did it but all it was was some annoying news feed. Uninstalled it. The problem was TEAMS and this responder just started talking about Edge.  So I assumed that Teams is a part of Edge (like Word is a part of Office) but she never mentioned what Edge was. I looked online and can't find if Teams is part of Edge.  (Maybe the responder just wanted to talk about Edge for a while rather than answer the question of why Teams image is sideways.)  Then I read your post and discovered that Edge is a browser!  Huh!  I've always shied away from anything but Google because twice I had to download another browser (Firefox and Chrome) for some application and they screwed up my computer something fierce!  Trying to stay on topic but these things have a way of growing tentacles.  All I want is to not look like the odd duck in a Teams meeting that has their laptop on its side.  (In fact, that's exactly what I do during a Teams meeting which makes it REALLY difficult to use the mouse for muting and un-muting!)

    • cimccrory's avatar
      cimccrory
      Copper Contributor
      May 08, 2020

      dread2460  When was the last time you tried uninstalling then re-installing Teams? I did it again on Monday, and it appears that a lot of these bugs have been corrected now. Give it a go. 

  • cimccrory's avatar
    cimccrory
    Copper Contributor
    Mar 26, 2020
    I discovered I have the same issue. Teams desktop app, (when I can log in!) the camera is fine, but when using the web app, it's rotated 90 deg clockwise. Spent a bit of time looking for settings, but there aren't any associated with camera rotation. All other apps on the laptop use the camera correctly orientated.
    • pedroelectrico's avatar
      pedroelectrico
      Copper Contributor
      Mar 28, 2020

      cimccrory 

      I have the opposite. At the webApp the camera is OK and at the Teams Windows App, the camera is 90º rotated. 
      I don´t understand! As I can verify, this is an old issue, and it´s not resolved yet. 
      At Skype business, I have the same problem, but with a difference, at Teams, if I g to the setting, the camera is, already 90º rotated. At the Skype settings, the camera is OK, but at video calls, the camera is rotated 90º.

    • SPGregory's avatar
      SPGregory
      Copper Contributor
      Mar 27, 2020

      I just solved the problem by downloading the New Edge https://www.microsoft.com/en-us/edge

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