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Elnur1997's avatar
Elnur1997
Copper Contributor
Oct 15, 2020

We ran into a problem Try again in a few minutes.

Hello, 

 

whenever I try to join a meeting this message box appears. I uninstalled and reinstalled the app. But it did not help. In the web version, I can join. I do not know what is wrong with the app.

 

10 Replies

  • Raamz's avatar
    Raamz
    Copper Contributor

    Elnur1997 

    1. Exit Microsoft Teams completely. To do that, you need to right-click the Teams icon on the taskbar and select Quit.
    2. Type %appdata%\Microsoft\Teams in the Windows Search bar and hit Enter.
    3. Delete all the files from the Teams folder.
    4. Then relaunch the app and check if the alert is gone

    Hope it fixes the issue. Cheers!!!

  • svensg's avatar
    svensg
    Copper Contributor

    Elnur1997 managed to fix issue with driver update, specifically audio driver.

    HP - HP support assistant

    Dell - Dell official driver website

  • GMLuis's avatar
    GMLuis
    Copper Contributor
    Hola amigos:
    ¡Logré solucionar el problema!
    1.- Primero desinstalen su Microsoft Teams desde control panel
    2.- Reinicien su Equipo
    3.- Apretar la tecla Windows+E en la parte superior %appdata%
    4 .- Acceda a %AppData%\Microsoft\teams\ y borre las subcarpeta
    5.- Finalmente instalen su Microsoft Teams de escritorio y con eso quedara resuelto.
  • Padma_Velu's avatar
    Padma_Velu
    Copper Contributor

    Elnur1997 

    Even i'm facing this issue,dont know how to go on with it.If you find a solution,please do post it

  • Hi Elnur1997!

    I had the same issue. Please, disable (unchecking) the "Turn on new meeting experience" options and try again.

     

    Best Regards, 
    Fernando

    • ankit45621's avatar
      ankit45621
      Copper Contributor

      Fernando Gualano What if New Meeting Experience option disappeared?

      https://answers.microsoft.com/en-us/msteams/forum/all/new-meetings-experience-option-has-disappeared/448649f5-efe5-4678-b639-3e75f98d17b6

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