Forum Discussion
matthewharrop
Jul 22, 2019Copper Contributor
We can't get your files - new Teams
Created a few teams on Fri 19 July. Initially got the message around "we're setting up your files" as usual which normally takes a few minutes. Nothing changed until today and now getting message ...
matthewharrop
Jul 22, 2019Copper Contributor
adam deltinger Nobody on the team can see any files - same error around " we can't get your files " per the screenshot attached.
I'm the owner so can't remove myself from the team/channel.
I'm reluctant to delete the team and try again as will lose any chat. Where does the default 'files' tab point to - is there any way I can create a folder in onedrive/sharepoint that it will then see and start working?
Jul 22, 2019
What happens if you click “open in sharepoint”?
- matthewharropJul 22, 2019Copper Contributor
adam deltinger click from where? can't see that option in teams (or in power bi workspace)
- Jul 22, 2019Go to files, click the ... up at the channel name!
- matthewharropJul 22, 2019Copper Contributor
- matthewharropJul 22, 2019Copper Contributor
also in sharepoint itself I can't even access that i'm the owner of that I created in Teams, so it's not like i can even view the files within sharepoint. (nobody else can either) - see screenshot