Forum Discussion

Copper Contributor

Jul 22, 2019

We can't get your files - new Teams

Created a few teams on Fri 19 July. Initially got the message around "we're setting up your files" as usual which normally takes a few minutes. Nothing changed until today and now getting message ...

microsoft teams

RichEells

Copper Contributor

Apr 09, 2020

Sherersc Did you get this sorted out, I am having the same issues.

Greg Larkins

Copper Contributor

Apr 14, 2020

RichEells - Hi All, I am currently automating Groups/Teams creation from LogicApps via JSON HTTP calls to Graph API so I hit this thread as I experienced the same info message about the Files tab when navigating Teams (web). I hit this thread to see what I could find only to navigate a few minutes later and while the load time was slow, each Team eventually displayed the default Files/SP Library view.

For me, it affected every team even Teams created months ago. I wonder if the connection to SPO libraries is one of the last to load/connect when rendering the Team in the browser (and maybe the app - this may well be cached from previous sessions - guestimating so not sure).

For me, it works but there is a delay in the Teams web experience anyway. Hope my exp helps. Maybe try to refresh the app or Ctrl+F5 in the browser?