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SamJacobs's avatar
SamJacobs
Copper Contributor
Sep 27, 2019

We can't create the app setup policy right now but try it again later.

I'm trying to test out a sample bot, and want to sideload the app, so I'm trying to create an app setup policy that will allow the upload of custom apps. When I try to save the policy, I receive the message:

 

Anyone have any experience with this? TIA.

16 Replies

    • MPTeams's avatar
      MPTeams
      Copper Contributor

      DevUserOne, we got the following response from Microsoft: 

      Thank you very much for your time on call today. As discussed, it takes anywhere between 24-48 hours till the data center sync completed so that the app can be read successfully from nearest data center. Post this you will be able to make changes to the policies.  

       

      As there  would not be anymore troubleshooting on this case we will mark this case as archived. If you require to reopen the case you can reach out to me within the next 30 days and I will be able to reopen the case for you.

       

      Thank you for choosing Microsoft Support.

       

      It did work after 24 hours.

      • Matthew Carter's avatar
        Matthew Carter
        Iron Contributor
        We can't save the app permission policy right now. Please try again. If you continue to have problems, contact Microsoft Support

        I am getting this error at this location - https://admin.teams.microsoft.com/policies/app-permission/edit/R2xvYmFs

        Did you ever get an answer from Microsoft?
        I am trying to allow Custom Apps as "I" have to make the Viva Connections app instead of Microsoft doing it! How frustrating.
  • Badal Ratra's avatar
    Badal Ratra
    Iron Contributor

    Hi SamJacobs 

    If you enabled the org-wide app permission policy setting, Allow interaction with custom apps, you may not see app setup policies yet in the Microsoft Teams admin center. It's currently being rolled out and will be available soon in your organization.

     

    Check additional details https://docs.microsoft.com/en-us/microsoftteams/teams-app-setup-policies

     

    • SamJacobs's avatar
      SamJacobs
      Copper Contributor

      Badal Ratra So is there no way to load a custom bot? If I use the bot's AppID, it finds the bot, but I immediate receive:

        

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