Forum Discussion
Voicemail transcription in Microsoft Teams
I am trying to turn off the voicemail transcription feature in Teams. I have tried using the PowerShell command Grant-CsOnlineVoicemailPolicy -PolicyName TranscriptionDisabled -Identity sip:<user>, b...
That would be tenant wide
May want to try it first on a user if it allows you to do so. That would be
Set-CsOnlineVoicemailPolicy -Identity "name" -EnableTranscription $false
You may run into the same issue, but wanted to see if this command worked or if it continued to throw the same error
Best, Chris
May want to try it first on a user if it allows you to do so. That would be
Set-CsOnlineVoicemailPolicy -Identity "name" -EnableTranscription $false
You may run into the same issue, but wanted to see if this command worked or if it continued to throw the same error
Best, Chris
I just tried it, and no joy.
The -identity argument refers to a policy set, such as Tag:Default, or Tag:TranscriptionDisabled. (See attached screen capture). According to the Docs, if the -identity argument is missing, the setting is applied to the Global policy.
- Hmm, so what about if you do
Set-CsOnlineVoicemailPolicy -Identity "Tag:Default" -EnableTranscription $false - does that set it to false?
Are you trying to do this for the whole org? Or simply a single user?
Best, ChrisRight now, for a single user or group of users, to test it out before production.
Otherwise, my other option is to disable voicemail tenant-wide. Which wouldn't be too bad, as this is not our primary phone system.
- Ok! No problem
Solution is one of these
1.) Create a new csonlinevoicemailpolicy, grant that csonlinevoicemail policy to a user and see if that works
2.) Either add that new policy to the rest of the org, or change the existing policy on them, or apply Set-CsOnlineVoicemailPolicy -EnableTranscription $false as discussed earlier
If it doesn't work I would agree with you - disable the voicemail service in itself
Best, Chris