Forum Discussion
Voicemail not visible in Teams under call tab.
The voicemail will show in Outlook no matter the path; it just won't in Teams unless it specifically has a 'Missed Call' tag AND the voicemail happens directly in that call logic path.
I hope that helps, and I hope they fix it (and I hope I explained my findings well enough 🙂 )
VNJoe, I know this is old, and I appreciate that you were able to fix it. But I want to ask how you "actually" fixed the issue. This whole voicemail in Teams not showing is still an issue today.
No one seems to have a definitive answer except to say they fixed it and provide an explanation that does not explain how it was fixed.
If you recall the "how", please provide what steps you took to correct the issue. Thank you.
- You'd want to retrieve the message from the Outlook group. I still have no way to retrieve the email from within Teams at this time.
VNJoe, I was able to create a workaround for this issue. I found VBA code that does exactly what I need. The code is from several sources, but I used the ItemAdd to monitor the inbox and look for voice mail emails, those with the attached .mp3. Then I change the message class from "IPM.Note" to "IPM.Note.Microsoft.Voicemail.UM.CA", once that occurs, the voicemails display in the Teams app.
- Thank you very much. I will implement this on our tenant as well 😊
- Did it work for you? Just wondering so maybe Microsoft will realize 'Oops, we should fix this'.... as if.
