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MTSBob's avatar
MTSBob
Iron Contributor
Feb 21, 2020

Voicemail - "This feature is not currently available"

Getting reports from users, and I have confirmed the same in my own tenant (all Teams-Only). PSTN calls are not going to voicemail when unanswered, as they are setup to do, but instead they're gettin...
microsoft teams
JT-Hacker's avatar
JT-Hacker
Copper Contributor
Mar 09, 2020

MTSBob  I am having the same issue with users in my tenant as well.  Been working with Microsoft for over a week now and getting nowhere.  

Casey Vanderville's avatar
Casey Vanderville
Copper Contributor
Mar 10, 2020

MTSBob I wanted to give you and everyone else on here an update.  After a couple of weeks of back and forth with MS I have gone ahead and closed our ticket.  Voicemail is working for us from all call paths we can think of testing, except calling from the number listed in Office 365 as the mobile number of the account being dialed.

 

MS wanted me to remove the mobile numbers to test, but since our company policy requires us to list our mobile number in our contact this isn't a real option.

 

As this is the only issue that is persisting for us, I have opted to close the ticket and move on.  It is an annoyance but not a critical bug for us.

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