Forum Discussion
Voicemail - "This feature is not currently available"
I tried now in a EU tenant it voicemail worked.
Can you call your voicemail settings from the settings menu in Teams?
I would suggest that you report this to Microsoft Support.
- MTSBobFeb 21, 2020Iron Contributor
LinusCansby Yes, voicemail settings are all accessible both from Teams and from our 3PIP phones. PowerShell for the users who are affected report that they are all properly provisioned with Voicemail, etc. Oddly, however, we today started receiving a new message in our tenant telling us that "Microsoft Teams is ready for your organization - you can begin your upgrade today" - that's a new one, since we've been a Teams-only org now for over a year.
Looks like I'll be jumping into the tech support rabbit hole again. Thanks for checking on your end!Bob
- Casey VandervilleFeb 21, 2020Copper Contributor
MTSBob This is effecting us as well. Has been an issue for at least a week. I have a support case open with Microsoft and so far just normal tier 1 log collection, validation that users are set correctly. For us this seems to be primarily effecting users in the US West Coast. Our South East US and our UK users are not effected, though Microsoft swears that this cannot be a geographic issue.
Sorry to hear you are having trouble but I'm glad I am not alone on this one. I'm hoping maybe we can get some more attention on it.
- MTSBobFeb 21, 2020Iron Contributor
Casey Vanderville Thank you for confirming. This seems to have started about 4 or 5 days ago for me. Case is opened, logs collected/delivered. I'll keep this space updated as I get more info and kindly ask that you do the same if you make any progress? Thanks again.