Forum Discussion
VMware "Optimized" and no devices found
We have a situation where certain users in our environment launch teams and get no devices found. The camera and audio devices show as "none". When we check the about field it shows "VMWARE Media not...
We have exactly the same issue. Is there any news from VMware support yet or new findings?
Ronsen78 vmware is not being too helpful, they standing by Optimize Mode is for 7.13/8.0 Horizon Client and that OS client only Win10 is supported (not TERA2). Teradici says their OS works on new version of Horizon and point to VMWare and Microsoft for Teams issues. So for now we only enable Optimizer Mode for end users only using the Horizon Client that have a Echo Problem. Still have tickets open with all 3x and working thru escalations. Will update if any progress is made
VelocitorITSame for us. We have a ticket now in escalation. No real response or workaround yet.
