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Visual voicemail for Microsoft Teams Shared Devices license
We have some users having Microsoft Teams Shared Devices license. They have got voicemail enabled, but they don't receive a voicemail on their Teams app. However they receive voicemail over email in ...
It was mail flow rules that were stopping VM to appear on Teams client and as a result on SIP phones.
A mail flow rule was there in place which was adding signature to all the emails including the ones received for voicemail. After we added an exception to exclude emails having attachment audio.mp3, any new voicemail started to appear on Teams client as well as on the hardphones.
Hi,
Need to understand your step up. But if you are looking for a Visual Voicemail for a Teams Shared device on SIP enabled phones via SIP Gateway this feature isn't supported on SIP Gateway at the moment. Nothing is available on the Microsoft Roadmap for supporting the same.
Can you validate if the users can have the visual voicemail on the Mobile Application with the Shared Device license?
With Regards
Satish U
Need to understand your step up. But if you are looking for a Visual Voicemail for a Teams Shared device on SIP enabled phones via SIP Gateway this feature isn't supported on SIP Gateway at the moment. Nothing is available on the Microsoft Roadmap for supporting the same.
Can you validate if the users can have the visual voicemail on the Mobile Application with the Shared Device license?
With Regards
Satish U