Forum Discussion
View Original Email Issue
Myself and other members of our office are having difficulty with the "View Original Email" option when receiving emails in Teams. It might work once, but then it will stop and we have to close teams...
Just started to use this feature and now it doesn't work, seeing the same issue.
- Clearing cache is only way we have found to fix it, but temporarily.
I do the new Teams method 2 on this article
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache- I think I found an easier solution. If I switch back to classic teams I get a download original email link and can download and open in outlook. Using the new teams, you just see a link that states view original email but you can't open it or download it.
- I'm seeing this too. Very annoying. Switching back to classic Teams isn't really an option, as it goes out of support next month.
