Forum Discussion

Copper Contributor

Jul 05, 2021

Videos not showing until the participant is pinned

The participants camera is on but it is not showing the video in the grid! It shows the participants who's camera are on separately, like for all others, but doesn't show the video or the profile pic...

microsoft teams

FabianReh

Copper Contributor

Mar 07, 2022

This post is quite old, but the same happens to me since a couple of days after a recent MS Office Update.

Without pin:

With pin:

Any idea how to solve this?

FabianReh
Copper Contributor
Mar 07, 2022
"You have Microsoft Teams Version 1.5.00.4767 (64-bit). It was last updated on 07.03.2022."
- Rico_Lee
  Copper Contributor
  Aug 11, 2022
  I experience the same issue after the 2022-07 Cummicative cumulative update for Win 10. Just updated to 2022-08, the issue persists. I have to pin to see the participant and myself.
  - FabianReh
    Copper Contributor
    Aug 11, 2022
    Rico_Lee
    After some recent updates it works again fine. I cannot tell when exactly or what happened.
    
    Current Version: "Microsoft Teams Version 1.5.00.21463 (64-bit). It was last updated on 05.08.2022."