Forum Discussion
24Plimlico
Jun 03, 2020Brass Contributor
Video calls and screen share make Teams and Windows 10 unusable
I represent an enterprise organisation that uses Surface Pro hardware and the full 365 suite across 22 employees in the UK. We have been using Teams for almost 3 years now, but in the last month ...
Jostein555
Nov 27, 2020Copper Contributor
Same here on hp laptop, but only when connected to my external screen.
Seems like this article which is bit fixed.
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/known-issues/teams-slow-video-meetings-laptops-4k
Seems like this article which is bit fixed.
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/known-issues/teams-slow-video-meetings-laptops-4k
Marcusross
Dec 18, 2020Copper Contributor
Jostein555 THANK YOU! I was using a digipower usb-c dongle on my Dell i7 workstation and experiencing all these issues and removing it resolved them.
Additionally, Microsoft-made Surface branded usb-c to hdmi adapter does not seem to have the same problems.