Forum Discussion
Video calls and screen share make Teams and Windows 10 unusable
24Plimlico, we are using Lenovo laptops and Microsoft Surface Pros in our company.
The Lenovo users don't have these problems, but the Surface users do.
I have the same issue: when in a video conference, it's nearly impossible to show something on a website (very slow waiting times)
This issue was recently reported in our Uservoice feedback forum. It would be great if you voted for it because the more votes something gets, the greater the priority Microsoft tries to give it (you can imagine the number of requests we get for features and fixes and we do our best to focus our resources where the customer need is greatest). https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/40736056-microsoft-surface-pro-teams-kills-processor-spee
I will also reach out to our internal Teams engineering team and see if I can get a more immediate solution for you. I will post back here once I do. EDITED 7/23/2020: Please see the post by Emily Kirby on 7/23/2020 for the Microsoft program manager response.
ThereseSolimeno there are only 12 votes on the user voice thing. yet 800+ views of my post here. Microsoft need to look in to this, its getting ridiculous.
ThereseSolimeno Same here: we are slowly replacing Surface Pro with Lenovo here in the company; due to this issue with Teams.
PS: disabling GPU hardware acceleration seems to have helped a bit though.
ThereseSolimeno do you have any news for us? Your message happened one month ago and still no answers...
No I still have the same problem , only on Surface Pro's . Its dreadful its got to the stage now where we have replaced the surface pro with a Dell 5300 2 - 1 which works perfectly.
