Forum Discussion
24Plimlico
Jun 03, 2020Brass Contributor
Video calls and screen share make Teams and Windows 10 unusable
I represent an enterprise organisation that uses Surface Pro hardware and the full 365 suite across 22 employees in the UK. We have been using Teams for almost 3 years now, but in the last month ...
MarkHodgkiss
Jun 25, 2020Copper Contributor
Hi
Have you been able to find a solution to this?
I have the very same problem but only with Surface pro's our Dell pcs work fine. Its so frustrating
Regards
Mark
- 24PlimlicoJun 25, 2020Brass Contributor
MarkHodgkissNope, nothing, I don't even know who to speak to at Microsoft about this. We even made light of it on our pitch via Teams to Microsoft for some work and even they said yes its been playing up recently...
- DDSC1Jun 25, 2020Copper Contributor
Hi all,
What you describe seems similar to what I'm experiencing in terms of performance. See my thread: https://techcommunity.microsoft.com/t5/microsoft-teams/video-call-vs-intel-speedstep/td-p/1488514
When some of you are saying that CPU usage is low, have you checked what the actual clockspeed of the CPU was at that moment?