Forum Discussion
24Plimlico
Jun 03, 2020Brass Contributor
Video calls and screen share make Teams and Windows 10 unusable
I represent an enterprise organisation that uses Surface Pro hardware and the full 365 suite across 22 employees in the UK. We have been using Teams for almost 3 years now, but in the last month ...
Renaudseries
Jun 03, 2020Brass Contributor
24Plimlico I totally agree. We use surface Pro from 4 to 6 gen and its very slow hen video is enabled and screen sharing is enabled
- MarkHodgkissJun 24, 2020Copper Contributor
We have the same problem , we have an estate of Dell Desktops and Laptops all fully patched etc and all work ok with teams . We have high end users running surface pros 5 - 7's all now are saying that in the last month teams video calls cause the surface pro to grind to a halt.
Surely Microsoft must know about this
- 24PlimlicoJun 25, 2020Brass Contributoryou would hope so, but its ridiculous, their own hardware is failing.
- 24PlimlicoJun 03, 2020Brass Contributor
Renaudseries glad we are not the only ones.
I noticed that one of my colleagues is using windows build 1903, whilst the others are on 1909. What windows version are your team on?- RenaudseriesJun 03, 2020Brass Contributor1909