Forum Discussion
gaursh
Dec 18, 2020Copper Contributor
Video (black) is not working after update of MS Teams
Since the last update of ms teams, on open camera in ms teams it shows black in the video, no one is able to see my video. However, when I run the ms teams from the browser, it works well. please...
Mr_Trust_A
Dec 20, 2020Brass Contributor
Hi gaursh
Could you please check if the update affected the privacy settings in your computer.
To allow Microsoft Teams to access the camera on Windows 10, use these steps:
- Open Settings.
- Click on Privacy.
- Click on Camera.
- Under the "Allow access to camera on this device" section, click the Change button.
- Turn on the Camera access for this device toggle switch.
- Turn on the Allow apps to access your camera toggle switch.
- Turn on the Allow desktop apps to access the camera toggle switch.
Once you complete the steps, check if the camera is now available for Microsoft Teams.
Kind regards,
- MelaniePickeringMar 04, 2021Copper Contributor
HI I have the same issue but when i go to privacy, camera is not an option. it was working earlier today and now its not.
I dont believe i did any updates.
- cameronj86Jun 29, 2021Copper Contributor
Figured it out myself:
In Teams: General Settings -> Disable GPU Hardware Acceleration -> Restart Teams
- Micielo610Feb 01, 2022Copper ContributorAwesome!! It now works. Thank you!!!